UNDERSTANDING EXCELLENCE IN CUSTOMER SERVICE FOR HOSPITALITY

FULLY FUNDED NATIONALLY RECOGNISED & ACCREDITED LEVEL 2 QUALIFICATION 

In the hospitality sector, staff are often the forefront of the business and first impressions are vital. It is
therefore important that those working in hospitality are highly professional. Understanding how to communicate
effectively, the importance of teamwork and the importance of maintaining food hygiene is essential
for staff in these roles.

THIS COURSE COVERS

Principles of Customer Service in the Hospitality Sector, Understand Effective Teamwork in the Hospitality Sector, Understand Legislation and Guidance Relevant to the Hospitality Sector, Understand Professional Personal Standards in the Hospitality Sector

✔ Available Fully Funded & Free to the Learner

✔ 8-15 Hours of Study on a Flexible 6-Week Programme

✔ Level 2 NCFE Accredited Qualification

✔ Delivered 100% Online with Full Tutor Support

Learners Living in England & Over 19 Years Old are Eligible

​Mallard Outsourcing Limited is registered in England & Wales

Limited Company Number: 12146320

VAT Registration Number: 343370712

Registered Office Address: 11 Meadow Drive, Hartlepool, TS260AY

A list of Directors can be found on the Companies House website

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